How to perform a clean boot in Windows (information holds good for Windows 10 as well) You need to follow the steps from the article mentioned below to perform a Clean Boot. Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. This kind of startup is known as a 'clean boot.' A clean boot helps eliminate software conflicts. To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. I would suggest you to place the computer in clean boot state and check. There could be a possibility of any third party software conflict as you have to restart the computer in order to hear the sound. However, you refer to the computer manufacturer's support website and check if there is any update on the sound driver and its compatibility with latest operating system

There are possibilities that not all the drivers may be compatible with Windows 10. Thank you for posting your query in Microsoft Community.

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